We stand behind what we sell: new instruments come with a one-year warranty and used instruments come with a six-month warranty. Our warranty is direct from our store itself, not from the factory, so our warranty service is prompt. There are no unexpected costs or delays from shipping instruments back to Europe.
We are a full-service repair shop, so we fix any problems we find in an instrument. New instruments need a thorough check to make sure they are working as intended and their tuning matches their specifications. We completely check over even our beginner-level instruments. All of our used and vintage instruments have been inspected, repaired, and tuned by our technicians and are guaranteed to be in good playing condition. For more information see our warranty and returns policy.
The Button Box is one of the only shops that specializes in accordions and concertinas, and we boast over 35 years of experience selling and repairing concertinas and accordions. We have a wealth of knowledge and resources to share to make sure you find the instrument you're looking for. If you need help sorting through the many instruments available in the free reed world, we are happy to share our expertise.