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Web Site Privacy Policy

This is the web site of The Button Box.

Our postal address is:
P.O. Box 372
Sunderland, MA 01375

Our shipping address is:
42 Amherst Road
Sunderland, MA 01375

Our phone number is (413) 665-7793.
You can reach us by e-mail from our Contact page.

Information We Collect & How It Is Used

We keep customer records for contact purposes. We do not share this information with any other organizations. We do not collect information on consumers who browse our website. Javascript is required for the functionality of certain elements of the website.

We keep the email addresses of customers who buy our products. We do not share email addresses or a customer email list with outside organizations. We have an opt-in email list for customers who would like to be alerted about new products or developments at our company. We may occasionally send emails to our customers for other reasons; if you do not wish to receive email from us, please contact us at the address above.

People who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.


Security - We use ShopSite Pro shopping cart software for all online transactions. Our website uses SSL encryption for receiving and transmitting customer information. For further information about ShopSite see their website.

For online credit card payments we use, a payment gateway, or Paypal if customers choose. Both companies adhere to strict industry standards for payment processing, including: 128-bit Secure Socket Layer (SSL) technology for secure Internet Protocol (IP) transactions; Industry leading encryption hardware and software methods and security protocols to protect customer information; and compliance with the Payment Card Industry (PCI) Data Security Standard. For additional information regarding the privacy of your sensitive cardholder data, please read the privacy policies at and Paypal.

Cookies - We do not use cookies to gather personal information from visitors to our site, and we do not use third-party cookies for tracking or advertising purposes. Our e-commerce software, ShopSite, uses cookies to keep track of items in your shopping cart, but this cookie is removed after checkout. Demonstration videos of our instruments are hosted by Vimeo, and this service does use cookies for some functions, such as preserving your playback preferences across multiple videos.